In 2017, Farmers Branch began its journey to become a city that uses data to show how it creates value for its residents, businesses, and visitors. Prior to 2017, data was an exercise in routine—collected for the sake of collecting data without an overarching theme or purpose—culminating in a foot-tall stack of performance data paperwork. The journey started with a conversation with every department to identify service excellence, and then progressed into a discussion about how to communicate the city’s unique story to its residents.
We've just posted a new customer success story featuring Farmers Branch and their success with Spider Impact. Take a look to see how Spider Impact can help governments of all sizes reach their strategic goals.
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