Throughout the years, VersAbility Resources has grown tremendously—benefiting increasingly more people with broader services. That success has also introduced the need to capture and track more performance metrics—while organizing and prioritizing a growing number of programs and initiatives.

Like many organizations, VersAbility Resources found it very difficult to manage performance with spreadsheets which became more challenging to maintain as the volume of data and metrics expanded. John Coffren, VersAbility Resources’ Chief Human Resources Officer, helped lead the charge in finding a solution that would adapt to their changing requirements. “We needed a solution to provide a structured way to measure our performance and clarify our priorities.”