Spider Impact enables retail organizations to better understand customers and trends, and to train employees to create exceptional customer experiences. Learn how
Spider Impact lets employees understand their roles in overall corporate strategy, enabling them to create special customer experiences that fuel growth.
Understand how projects and initiatives across the organization align with your mission, and how each department contributes toward overall goals.
Spider Impact lets you visualize period-to-period trends so you can more quickly adapt to your changing market needs.
No more hunches. Use the insight and information within Spider Impact to drive solid decision-making using real data.
We built the entire platform around the notion that informed employees stage life-changing transformations for our clients, and that’s what drives growth.
Spider Impact lets you understand performance at all levels of the organization in a strategic context and the relationships between different KPIs/measures.
By rolling Spider Impact out to all employees across the organization, all personnel can see their roles and impact in the organization’s achievement of strategy and success.
We’ve assembled a collection of sample Key Performance Indicators (KPIs) for you to use as a starting point when building scorecards.View All Retail KPIs
Explore these additional resources for insight from the brightest minds in strategic performance management today.
Case studies and best practices for performance management in retail and the consumer goods industry.
Essential KPIs to track in the retail industry to maintain simple structure while maximizing organizational performance.
An example process of how a retail company similar to Nike would develop and deploy the balanced scorecard.