to see real, measurable performance improvements. You can even publish data for better community engagement and transparency.
Governments can only fund a limited number of initiatives. Spider Impact not only predicts when projects won't finish on time and under budget, but also shows whether a project is actually causing its intended change.
Local governments oversee the management of multiple services like police, fire, water, waste management, parks & recreation, and transportation. Spider Impact makes it easy to track the performance of all of theses critical functions and teams.
Constituents want to know what their government is doing. To bridge the transparency gap, build and share public dashboards that show progress toward strategic goals. No additional licenses required.
Government leadership needs to be able to rapidly shift focus and funds to meet the changing needs of the community. Spider Impact helps you quickly mobilize for pandemic or natural disaster response.
Spider Impact gives my divisions and me the ability to look at data from different perspectives, and compare data year over year, which is extremely valuable.
Spider Impact aligns your spending with your strategic goals. You can share budget data across departments to determine the feasibility of new initiatives, and you can demonstrate how projects support strategic objectives so you can get the funding you need. Track your results in one place, and keep everyone on the same page.
Keep constituents and key stakeholders in the loop about your strategic plans. Public-facing dashboards and reports make sure everyone know the latest progress toward your strategic goals. Focus your message by showing how work across your organization aligns with your mission, and how each department contributes toward overall goals.
Spider Impact removes emotion and assumptions from our discussions about community concerns, and lets us just look at the facts to tell an accurate story. It has eliminated the background noise. Data is what it is, and our data is telling a complete story.
We’ve assembled a collection of sample Key Performance Indicators (KPIs) for you to use as a starting point when building scorecards.
View All Public Administration KPIsExplore these additional resources for insight from the brightest minds in strategic performance management today.
Article
A 2-page article from the Balanced Scorecard Institute about using the balanced scorecard to plan and manage strategically.
Website
The Canadian province shares not only their balanced scorecard, but also their performance data. A great online resource.
Article
Using the balanced scorecard to move from “management by experts” to managing for results through data-driven decisions.
Video
A 40-minute webinar from the Balanced Scorecard Institute about using the balanced scorecard in government.
Article
Simple tips from Bernard Marr, including advice on how to rearrange the four perspectives.
Book
An easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in state and local government agencies.
Schedule a live demo or claim your free 30-day trial. We’re standing by to either show off Spider Impact or turn your data into a prototype for free.