As the Power Jacks business expanded across the world, managing their Key Performance Indicators (KPI) became burdensome using spreadsheets, presentations and reports. Delivery of the Power Jacks solutions required that accurate and immediate information was available at a moments notice.
The management team each had an individual responsibility to update the data which was collated centrally and reviewed on a regular basis or in an ad-hoc way when required. Centralising the process and providing easy access to the data was a key requirement for Power Jacks.
They also needed a better way to display the data, which was collated as a set of spreadsheets and presentations. Power Jacks needed a system that could collect and collate data easily and quickly and then display views of the data that would be helpful to the company and to each of the managers.