FAQs

Is Spider Impact only for Balanced Scorecard organizations?

No. While Spider Impact is the leading Balanced Scorecard software, it's flexible enough to support many strategic planning and performance management approaches. That's why it's trusted by the U.S. Army, global banks, healthcare systems, government agencies, and Fortune 500 companies.

Does Spider Impact include initiative management?

Yes. Initiative management is included in every plan—no extra module required. You can map initiative data directly as KPIs on scorecards, see how initiatives affect measures and objectives, and use Earned Value Management (EVM) to forecast whether projects will finish on time and within budget.

Can I try Spider Impact before buying?

Yes. Spider Impact offers a free trial with full functionality, so you can test it in your own environment. Many competitors only provide limited demos.

How does Spider Impact handle reporting?

Spider Impact automates management reporting with dynamic, presentation-ready briefings. Unlike static exports, briefings let you drill down into data and change time periods on the fly—turning hours of reporting work into just a few clicks.

Is Spider Impact secure enough for government agencies?

Yes. Spider Impact is FedRAMP Authorized and trusted by federal, state, and local agencies. It combines enterprise-grade security with flexibility to support organizations in any industry.

Can Spider Impact scale as my organization grows?

Absolutely. Spider Impact is built to support organizations at every stage—whether you're starting with a pilot program or managing a global enterprise. Its flexible architecture makes it easy to expand users, data, and reporting structures as your strategy matures and your needs evolve.

Is Spider Impact easy to use?

Yes. Spider Impact is designed for adoption across the organization. With drag-and-drop setup, intuitive dashboards, and modern visuals, teams get value quickly without the steep learning curve of more complex platforms.