Tom Keating

Tom Keating is a Customer Success Advocate at Spider Strategies. Committed to ensuring positive client experiences, Tom actively engages with a diverse range of customers, from Fortune 100 companies to various government and non-profit entities. Through his dedicated support and tailored solutions, he plays an essential role in fostering long-term relationships and driving customer satisfaction.

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Tom Keating's blog posts

How to Effectively Execute a Strategy Plan

A strategy plan is an important tool for staying on track to meet your business goals. Use this…

November 15, 2022 Read Article

What Is Gap Analysis, and How Does it Work?

If you run a business, you probably have a general sense of your goals – increase your revenue…

August 18, 2022 Read Article

How to Measure Public Safety Performance

Measuring public safety performance is a crucial aspect of ensuring the well-being and security of a…

May 11, 2021 Read Article

New Training Video - Using and Creating Briefings

These videos introduce the Briefings section. If you're presenting data regularly in meetings, it's…

November 6, 2018 Read Article

Webinar Video - Building Scorecards Using Templates and Rollups

These videos introduce Scorecard Templates and Rollups. If you're building multiple scorecards that…

October 30, 2018 Read Article